Terms & Conditions

BLAZKO ONLINE SHOP

TERMS AND CONDITIONS 

 

Definitions:

Seller/Producer is Blazko - Grzegorz Błażko, Poland, Kraków 31-059, Józefa str. 11
REGON: 120054135, NIP: 958-024-98-89

Customer is a natural person being in possession of at least limited legal capacity and having turned 13 (say: thirteen) in accordance with the Civil Code, Articles 11-24, and also a legal person or an organizational unit, not being in the possession of the status of a legal entity.

WebShop is the BLAZKO Jewellery online shop, run by the Seller at the online address: http://www.sklep.blazko.pl.

Product/Item are all the articles offered for retail sale in the WebShop www.sklep.blazko.pl

 

General provisions:

These Terms and Conditions determine the principles of making purchases in the BLAZKO Jewellery WebShop run at the address: http://www.sklep.blazko.pl. The sole right of running the indicated WebShop is owned by the Seller BLAZKO - Grzegorz Błażko with the seat in Poland, Kraków 31-059, Józefa str. 11.

All the Products offered in the WebShop are designed and hand-made by Grzegorz Błażko - BLAZKO, are new, free of physical and legal defects.

The photographs of the Products displayed at the WebShop are of an informational character. All the offered items are unique, hand-made jewellery and may slightly vary from their original image, but still will emulate the same idea in design, shape and colours unless other arrangements were made when ordering.

 

Availability & Price:

All the prices are stated in Polish Zloty (PLN), and they are gross prices (they include a VAT tax at the rate of 23%). The stated prices of the Products do not include the costs of delivery.

The Price stated next to each product is binding at the moment of placing an Order by the Customer.
Our Products are dispatched together with the confirmation of making the purchase by the Customer in the form of a receipt. 

The Seller reserves itself the right: of changing the prices of the Products to be found in the offer of the WebShop, of introducing new Products, of discontinuation of some of the Products, and also of conducting and cancelling promotional actions, or, alternatively, introducing changes in them.

Promotional sales and/or unique models include a limited number (often single items) of the Products available in limited time. The fulfillment of Orders is effectuated in accordance with the sequence of receiving confirmed orders. In case of having run out of the promotional products, the Shop reserves itself the right of ending the Promotional sale at any time. 

The making of the Item takes usually up to 14 (say: fourteen) business days starting from the Order confirmation.

Shipment within 24 hours applies to single Items available in stock. These Products are in certain sizes, colours and quantities and their availability is due to change at any time.

Products for special orders ("ask for availability") are to be discussed and priced individually with the Customer via email, telephone or personally with the Seller at the Gallery Blazko, Józefa str. 11, Kraków, Poland.

In case of the occurrence of errors on the Web pages of the Shop (such as, for instance, erroneously displayed information on the availability or price of the Items), the Seller reserves itself the right of refusal concerning the fulfillment of the Order.

  
Registration and placing orders:

An Order may be placed 24 hours a day, 7 days a week, at any time of the year. Orders placed after 18:00, on saturdays, sundays and Polish Public Holidays will be considered as placed at the next working day.

Placing an Order by the Customer is possible after: Filling in a registration form on the Web page of the Shop in the correct manner. After registering and logging in, the Customer places an Order by selecting the Item, its size, colour or other feature (where applicable) and "adding to the shopping cart", and next, in the "shopping cart", Customer indicates the selected method of payment and delivery of the Order.

There is also a possibility of making one-time purchases without registration. 

Customer confirms placing the Order by clicking the link received in the email sent by WebShop's system and by paying for the Order. In case of the payment not having been effectuated within 7 (say: seven) days since the moment of placing an Order, the WebShop reserves itself the right of the automatic cancellation of the Order.

Registration at the WebShop is a one-time action. On making subsequent purchases it is sufficient to log in into one`s account, enter the login and password determined beforehand by the Customer.

All the data provided by the Customer are of confidential character and serve only for the purpose of the efficient fulfillment of the Order being placed.
Updating the data may be effectuated with the use of the login and password determined beforehand. Responsibility for a failure to update is borne by the Customer.

Delivery:


On the territory of Poland products are usually delivered with DHL Parcel within 1-2 days business days since dispatch. EU countries delivery with DHL Parcel takes usually 5-8 days. To other countries Products are shipped with Global-Express registered mail or DHL Express. 

All shipments outside the European Union may be subject to import charges, which are the responsibility of the Customer.

Delivery Costs are listed in Shipment Prices chart and they vary according to the value of purchased items and coutry of consignment.

The Seller accepts no responsibility for delays in delivering a dispatch resulting from any causes being beyond its reasonable control, in particular, in the case of the data of delivery having been filled in incorrectly by the Customer, or caused by the Act of God, unless such responsibility results from the provisions of the law.

In order to make it possible for a deliverer to deliver the parcel to the indicated address, the presence of the Customer at this address is required. In order to effectuate the delivery in an efficient manner, the Courier company ought to receive Customer's contact phone number and email which might be used by a courier delivering the dispatch to communicate with the Customer.

All the dispatches are supervised by the Seller and packaged in safe packaging securing them from damage. However, if it should happen that a dispatch reaches the Customer damaged, the Customer ought to refuse to accept it, and next contact the Seller.

In case of a failure for the part of the Customer to collect the dispatch sent beyond the borders of Poland, the Seller has the right of requiring the Customer to pay the costs of a return dispatch.

 

Payment methods:


 a) bank money transfer to the Sellers bank account:

PL32 1140 2004 0000 3902 7522 7437 swift code: BREXPLPWMU
The order of a bank money transfer should include the number of the placed Order. Customer's own bank charges may occur.

b) Payment with the use of „DotPay” (free of extra charges)

c) Payment with the use of "PayPal" (extra 2% of order value added) 

 

Returns:

In accordance with Act of 30th May, 2014, on the protection of consumers` rights (Journal of Laws of 2014, item 827, as amended) the Customer is entitled to exercise the right of withdrawal from the sale and purchase agreement within the deadline of 14 (say: fourteen) days since the day of receiving the purchased Product. The Customer has the right of returning the Product without declaring a reason, upon the condition that its shall be undamaged, packaged in the original packaging, it shall be bearing an original tag and shall have all the standards elements of packaging, and that it shall be bearing no traces of having been used.

The right to withdraw from the sale is not valid if the product ordered by the Customer was made on individual order and/or product was modified at the Customer's request. Anyhow Customer is advised to contact the Seller in order to obtain mutual agreed solution when possible. 

Customer ought to inform Seller about his will to return Product within 14 days from receiving it and send the Item back to the Seller within 14 days from that moment. The Product should be send together with proof of purchase (receipt), safe and well packed to prevent it from any damage or loss. 

The Seller has the right of refusing to accept the return of the Product in case if any of the above-mentioned conditions has been infringed.

The Seller does not cover the costs of return-shipping of the Products and the cash-on-delivery shipments will not be accepted.

In case of returning of the Product, paid for out of a foreign bank account, the money shall be returned into the foreign bank account after deducting the costs of effectuating a foreign money order. Seller will also return shipping costs of the purchased products up to the value of the cheapest offered shipping option. eg. If Customer has chosen DHL-Express shipping for 200pln, Seller will return 60pln as of the cost of Global-Express also offered by the Seller as the cheaper option.  

Returns ought to be directed to the address: BLAZKO - Grzegorz Błażko, Józefa 11 str., 31-059 Kraków, Poland with the endorsement: „Product Return”.

 

Guarantee:

BLAZKO is commited not only to the originality and uniqueness of his jewellery but also to it's highest quality. To assure Customers satisfaction Producer provides a limited 1 year manufacturing guarantee on all jewellery purchased at Blazko WebShop. 

The warranty against defects does not cover loss, accidental or deliberate damage, breakage, changes in appearance, kinks, or the gradual degradation of all or part of the goods due to normal or excessive wear, mishap, careless handling, improper use, unauthorized alteration or repair. Tarnishing and slight colour change occurs naturally and therefore, cleaning and polishing is not covered by the guarantee. 

If the Product have a manufacturing fault or defect resulting from the fault of the Producer, the Product will be repaired or in case when repair is not possible, product will be exchanged for a new one, and delivered to the Customer at the cost of the Seller. 

The defects shall be reviewed by the Seller within 14 (say: fourteen) days since the date of receiving the Product. 

If the defect is not resulting from fault of the Producer covered by the guarantee Customer will be inform about costs and time of the repair if one is possible.   

Customer ought to send the Product being complained about together with the proof of purchase at own expense to the address: BLAZKO - Grzegorz Błażko, Józefa str. 11, 31-059 Kraków, Poland. Customer ought to also state the data making it possible to establish a direct contact, for instance, the telephone number or an e-mail address.

 

The author`s rights and the trademarks:

All and any graphical designs, logotype, trademarks, packaging design, texts, scripts, creative design, photographs and pictures placed in the service www.sklep.blazko.pl. are protected by the international author`s rights. Any unauthorized use of any of these shall be referred to the court of law.

Newsletter:

If you would like to receive e-mail messages with information on new Products, promotional actions and other interesting events, we kindly request that you subscribe for a Newsletter, stating your e-mail address. You may discontinue the subscription of the newsletter at any time, clicking on an appropriate option in any of the messages received from us.

Final provisions:

The information stated on the site of the WebShop do not constitute an offer as set out in the provisions of the Civil Law, and it is only an invitation to conclude an agreement.

The Seller accepts no responsibility for the results of placing an Order by the Customer in a manner incompatible with these Terms and Conditions, and in particular for the incorrect fulfilling of a registration form.

Completing registration at the WebShop, the Customer expresses his/her consent for their personal data being collected and processed by the Seller in relation to the data stated upon the form solely in order to complete the Order as set out in the Act of 29th August 1997, on the protection of personal data (Journal of Laws, 2002, issue 101, position 926, as amended).

The Customer making a purchase at the WebShop www.sklep.blazko.pl expresses his/her consent for forwarding his/her e-mail address and for processing by the WebShop www.sklep.blazko.pl. the personal data of the Customer in order to send him/her information with the use of e-mail making it possible to conduct the processing of Order efficiently (in accordance with the regulations of the Personal Data Protection Act of 29th August, 1997).

All and any comments and objections connected with the functioning of the WebShop ought to be directed with the use of e-mail to the following address: sklep@blazko.pl.

These Terms and Conditions and also any amendments hereto shall enter into force at the moment of their being announced on the site of the WebShop www.sklep.blazko.pl

Amendments to these Terms and Conditions may be made at any time.

In all the matters not regulated in these Terms and Conditions, the commonly applicable legal regulations, and, in particular, of the Civil Code, shall be applied.

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